Last updated: September 2026
BOOTFLAGS respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, place an order, contact us, or otherwise interact with our store.
By using our website, you acknowledge the practices described in this Privacy Policy.
Contact
If you have questions about this Privacy Policy, would like more information about our privacy practices, or would like to submit a privacy request, please contact us through our Contact Us page.
Information We Collect
When you visit our website, place an order, or contact us, we may collect personal information necessary to operate our store and provide our services.
Device and Website Information
When you visit our website, certain information may be collected automatically, including:
- IP address
- Browser and device information
- Time zone
- Cookie information
- Pages and products you view
- Search activity
- How you interact with our website
- Referring websites or sources
We use this information to operate our website, understand how customers use our store, improve performance, prevent fraud, and improve the shopping experience.
Order Information
When you make or attempt to make a purchase, we may collect information such as:
- Your name
- Billing address
- Shipping address
- Email address
- Phone number, when provided
- Products ordered
- Order and transaction information
- Payment-related information
Payment information is processed through our payment providers and ecommerce platform. BOOTFLAGS does not need to directly store your complete payment card details to process your order.
We use order information to process payments, fulfill orders, arrange shipping, provide order confirmations and tracking information, communicate with customers, prevent fraud, and provide customer support.
Customer Support Information
When you contact us, we may collect the information you voluntarily provide, including your name, email address, order information, messages, and any other information necessary to respond to your request.
How We Use Your Information
We may use personal information to:
- Process and fulfill orders
- Process payments
- Ship products
- Provide order confirmations and tracking
- Communicate about orders
- Provide customer service
- Detect and prevent fraud or misuse
- Operate and improve our website
- Understand website and store performance
- Comply with legal obligations
- Protect our customers, business, and legal rights
- Provide marketing or advertising where permitted by law
Shopify
Our online store is powered by Shopify.
Shopify may process personal information when you visit our store, make a purchase, or otherwise interact with Shopify services used by BOOTFLAGS.
For more information about Shopify's privacy practices, please review Shopify's Privacy Policy.
Sharing Personal Information
We may share personal information with service providers that help us operate our business.
These may include companies that provide:
- Ecommerce services
- Payment processing
- Shipping and delivery
- Website hosting
- Analytics
- Advertising
- Fraud prevention
- Customer support
- Other services necessary to operate our store
We may also disclose information when required by applicable law, regulation, legal process, or lawful government request, or when reasonably necessary to protect our rights, customers, or business.
Advertising and Analytics
We may use analytics, advertising platforms, pixels, cookies, or similar technologies to understand how customers interact with our website and advertisements.
These technologies may collect information about your visits, purchases, interactions with advertisements, device, and browsing activity.
Depending on the services enabled on our store, information may be shared with advertising or analytics providers to measure advertising performance or provide more relevant advertising.
Your ability to control or opt out of certain advertising technologies may depend on your location and the services being used.
Cookies
Cookies are small files or pieces of information stored on your browser or device.
We and our service providers may use cookies and similar technologies to:
- Keep the website functioning properly
- Remember preferences
- Maintain shopping-cart functionality
- Understand website traffic
- Analyze website performance
- Prevent fraud
- Measure advertising
- Personalize certain experiences
Some cookies are necessary for the operation of our store, while others may be used for analytics or advertising.
You can generally control cookies through your browser settings. Blocking certain cookies may prevent some features of our website from functioning correctly.
For additional information about cookies used by Shopify, please review Shopify's Cookie Policy.
Data Retention
We may retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including maintaining transaction records, providing customer service, preventing fraud, resolving disputes, and complying with legal, tax, accounting, or regulatory obligations.
Retention periods may vary depending on the type of information and applicable legal requirements.
Your Privacy Rights
Depending on where you live, you may have certain rights regarding your personal information.
These may include the right to:
- Request access to personal information we maintain about you
- Request correction of inaccurate information
- Request deletion of certain personal information
- Request information about how your personal information is used or disclosed
- Obtain a copy of certain personal information
- Opt out of certain uses or sharing of personal information where applicable
- Withdraw consent where processing is based on consent
These rights may be subject to exceptions and limitations under applicable law.
To submit a privacy request, please use our Contact Us page. We may need to verify your identity before completing certain requests.
California Privacy Rights
California residents may have additional privacy rights under applicable California privacy laws.
Depending on which laws apply to BOOTFLAGS and the particular request, these rights may include the right to know about certain personal information collected, request correction or deletion, obtain certain information about disclosures, and opt out of certain uses or sharing of personal information.
We will process applicable privacy requests in accordance with California law.
International Customers
If you access our store from outside the United States, your personal information may be processed or stored in countries other than the country where you live.
Those countries may have different data protection laws.
Where required, we and our service providers use appropriate mechanisms for international transfers of personal information.
Children's Privacy
Our website and products are not directed toward collecting personal information from children.
We do not knowingly collect personal information from children in violation of applicable law. If you believe a child has provided personal information to us improperly, please contact us through our Contact Us page.
Security
We use reasonable administrative, technical, and organizational measures, together with the security features provided by our ecommerce and service providers, to help protect personal information.
However, no method of transmission or electronic storage can be guaranteed to be completely secure.
Third-Party Websites
Our website may contain links to third-party websites or services.
BOOTFLAGS is not responsible for the privacy, security, or content practices of third-party websites. We encourage you to review their privacy policies before providing personal information.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our business, website, services, legal requirements, or privacy practices.
When changes are made, the updated version will be posted on this page and the "Last updated" date may be revised.
Questions or Privacy Requests
For questions, complaints, or requests relating to your personal information or this Privacy Policy, please contact BOOTFLAGS through our Contact Us page.